The safety of our treasured residents and team is our absolute priority. At present, our care home regulator, The Care Quality Commission, are continuing to monitor and engage with care providers to maintain standards and promote the delivery of best practice.
CARE QUALITY COMMISSION ASSESSMENT OF CARE DURING COVID-19
We are pleased to share the positive findings of their report published on 12th June 2020 into the safety and effectiveness of care at Honey Lane. The report inspected four aspects of infection control and was conducted by telephone interview:
• Safe Care and Treatment
• Staffing arrangements
• Protection from Abuse
• Assurance Processes, Monitoring and Risk Management
CONSISTENT AND EFFECTIVE INFECTION CONTROL AND PREVENTION
The report concluded that we are managing the impact of the COVID-19 pandemic.
It cited: “Infection control practices were increased in the service at the start of the pandemic. The environment and movement of staff had been considered to reduce the risk of cross contamination. The service continued to access support from health and social care professionals to ensure people’s needs continued to be met. [Whilst] the restrictions for people living with dementia were very difficult for them, staff they knew well provided lots of reassurance and support.”
The report stated that:
• There were systems to assess and respond to risks regarding infection prevention and control, including those associated with COVID-19.
• Essential equipment, such as personal protective equipment, was available in sufficient quantities to help manage the impact of COVID-19.
• We had taken steps to ensure the environment was as effective as possible in containing an outbreak of COVID-19.
• There were enough suitably skilled staff to provide people with safe care in a respectful and dignified way during the Covid-19 pandemic.
• People were being safeguarded from abuse, harassment and discrimination.
• There were effective systems to monitor the overall quality and safety of care being provided at the service during the COVID19 pandemic.
You can read the full report here.